We work hard to ensure our customers have a pleasant, safe and secure shopping experience. A big part of this is looking after the personal data you share with us. We want you to be confident in knowing that your data is both safe and secure and understand how we use it to improve and provide a better shopping experience.
This policy, which applies whether you visit or use our website on any device (i.e. computer, mobile, tablet etc.) or in any communication (i.e. phone, email, writing etc.) you have with us.
This policy includes information about:
How we use your data
Hollydoodles use your personal data:
Hollydoodles may use your personal data to send you email marketing, with your consent. We aim to update you on offers, products and services we think may be of interest to you.
You have the right to opt out of receiving marketing communications at any time by:
In order for Hollydoodles to provide certain goods and services to you, we may need to share your personal data with our trusted service partners, this includes postal carriers.
Other than our service providers, Hollydoodles will not disclose your personal data except as set out below. We will never share, sell or rent your personal data to any other organisations for marketing purposes.
Hollydoodles may share your data with:
Hollydoodles may collect the following information about you:
Our websites are not intended for children and we do not knowingly collect data relating to children.
This list is not exhaustive and in specific instances we may need to collect additional data for purposes set out in this policy.
Some of your personal data is collected directly such as placing an order, emailing us etc. Other data is collect indirectly such as browsing and shopping activity etc.
We also may receive data from trusted third parties who provide services to us or our customers. This data may include potential fraudulent transactions, suspicious activity etc.
Hollydoodles are committed to keeping all personal data safe and secure.
To keep your data secure we take the following measures:
Hollydoodles will never ask you to confirm any bank account or credit card details via email. If you receive an email claiming to be from Hollydoodles or one of our sites asking you to do so, please ignore it and do not respond.
If you are accessing our websites from a public location, we highly recommend you to always log out and close the web browser once you’ve completed an online session.
We also recommend you take the following measures to further enhance your online safety in general:
Under the General Data Protection Rights 2018, you are entitled to view, amend, or delete the personal information that we hold. Please send your request to us using the contact details set out below.
Hollydoodles will not retain your data for longer than is necessary for the purposes set out in this policy. Different retention periods apply for different types of data, however, we normally hold personal data for 7 years.
Hollydoodles collects and uses customers’ personal data because it is required for:
In general, we only rely on consent as a legal basis processing personal data in relation to sending email marketing communications to our customers. Customers have the right to withdraw consent at any time. Where consent is the only legal basis for processing we will cease to process data after consent is withdrawn.
The normal legal basis for processing customer data, is that it is necessary for the legitimate interests of Hollydoodles, these include:
Cookies are small files that allows a website to collect and store a range of data on your device (i.e. computer, phone, tablet etc.). They are used to remember when your computer or device accesses our websites. Cookies are essential for the effective operation of our websites and to help you shop with us online. They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere.
The cookies stored on your computer or other device when you access our websites are designed by:
If you want to disable cookies you need to change your browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below:
For Microsoft Internet Explorer:
For Google Chrome:
For Mozilla Firefox:
For Opera 6.0 and further:
This will depend on which cookies you disable, but in general the website may not operate properly if cookies are switched off. If you only disable third party cookies, you will not be prevented from making purchases on our sites. If you disable all cookies, you will may be unable to complete a purchase on our sites.
You have the right to raise a complaint with the Information Commissioner’s Office. Further information, including contact details, is available at https://ico.org.uk.
We reserve the right to change the policy at any time, so please check back regularly to keep informed of updates to this policy.